FAQ
1. How often should I schedule AC maintenance?
We recommend at least bi-annual visits—spring and autumn—for split and ducted systems, and quarterly for commercial chillers. High‑usage or critical‑environment units may require monthly checks.
2. Do your plans cover all brands of equipment?
Yes. ClimateGuard services all major brands—Daikin, Mitsubishi Electric, Fujitsu, Panasonic, LG, and more—using genuine parts or approved equivalents.
3. Can you upgrade my old system for better efficiency?
Absolutely. Our energy audits identify bottlenecks, and we can retrofit variable‑speed drives, smart controls, or recommend system replacements with higher SEER ratings.
4. Are your technicians background‑checked?
All ClimateGuard staff pass comprehensive background and safety screenings, plus ongoing professional development—ensuring trustworthy, skilled service.
5. How do I sign up for a maintenance plan?
Contact us via phone or the online portal. We’ll conduct a free site assessment, propose a tailored plan, and schedule your first service at your convenience.
6. What payment options are available?
We accept direct bank transfer, major credit cards, and SEPA direct debit. Service plans can be paid monthly or annually, with discounts for multi‑site contracts.